We strive to provide the best quality and customer assistance possible. Imi-ke(Shenzhen) Technology Co., Ltd.(Imi-ke) warrants its products to the original purchaser as follows:


This product is warranted against defective materials or workmanship for one year from the date of original purchase. Proof of purchase is required. The exclusive remedy for this warranty is that Imi-ke will, at its option, provide repair or replacement components for this product.

To make a claim under this warranty, contact your Sales Rep. and he/she will assistant you with the following process.


This warranty does NOT include damages which arise from negligence, misuse or use not in accordance with the product instruction.


Items that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:

1. Faulty items damaged/broken upon arrival.

2. Items received in the incorrect packaging/specifications/colors/materials.

3. Unused and in original status.

Contact your Sales Rep. as soon as possible if you come across any of the above situations.